We appreciate folks who take the time to write. Here we offer actual client letters of support.
Diana Deibler writes:
When I moved from a corporate environment with technical assistance teams to being a consultant with a home office I knew I needed help. My computer is my livelihood!
I wanted someone who was responsive to my timeframes, is an expert in the world of technology, and last but certainly not least, someone who genuinely cares about understanding and how I use a system (what I really need) and was committed to helping me understand how to use the tools. Travis Rosa of JTR Computers met and exceeded each of those core requirements. In addition to my business system he also added memory and did magic on our home system to get it running better (faster!) for out teens. Recently, he managed the entire process from researching, buying, installing and “syncing” a new laptop for my business. He is resourceful, responsive and absolutely someone I would recommend highly for any computer challenge or need.
Diana Deibler
Deibler & Company
Web: www.deiblerandcompany.com
Lisa Ryan writes:
As a freelance writer, I need my computer to function optimally to help me meet aggressive deadlines. When it became clear that my computer was having issues that I wasn't able to remedy on my own, I contacted JTR Computers, and owner Travis Rosa made a house call to diagnose the problem. For only a fraction of the amount I would have paid a commercial repair firm or big-box retailer, Travis had my computer working within hours -- and even offered suggestions to keep it functioning at its best.
Travis is friendly, personable, and has the ability to translate his diagnosis into real-world language that helps non-technical users understand what went wrong, why it went wrong, and how to keep the problem from recurring. And to top it all off, he hand-delivered my repaired computer to my home, preventing scheduling headaches.
In addition to keeping my money local nothing can beat the "personal touch" from a professional who obviously is knowledgeable and passionate about his job. As long as JTR is in business, I won't go anywhere else for my computer repair needs.
Lisa Ryan
Freelance Writer
Web: twitter.com/lisalavia
